Put your deskphone in your pocket with Euphoria’s new smartphone app

There is a radical shift toward a more distributed workforce as
company staff are increasingly prioritising some aspect of
remote work, while management are also fast realising the
benefits of it. Gartner predicts that half of the future
workforce will work remotely most of the time by 2020.

Taking this into consideration, Euphoria has
launched an app that will enable mobile workers to be connected
wherever they are.

It could be thought of as roaming for your deskphone. By simply
downloading the free Euphoria Softphone app
from Google Play
and the IOS Store, company
staff can now make and receive calls as if they were sitting at
their desks.

The softphone represents a significant step towards full
mobility and communication. Whether they are on the road or
working from home, the new Euphoria Softphone app gives them
full access to the Euphoria communication platform.

Euphoria director John Woollam says with the app, staff can
simply login to the Euphoria system using their personal
Euphoria Telephone Management System (TMS) login credentials.

“To personalise the Euphoria Softphone experience, we allow
users to integrate their personal TMS account including access
to their address book, company extensions and Call Detail
Records (CDRs).”

Euphoria Softphone seamlessly integrates all contacts, on iOS
or Android, and provides a full call history. It will also
populate all company extensions as well as any additional
registrations linked to the user’s personal TMS account.

The app offers clear call quality in areas where 4G (LTE)
cellphone network reception is good. It uses technology that is
specifically designed to ensure the best quality audio at the
lowest bandwidth. More importantly, it offers a call back
feature that allows the system to call back, and only requires
mobile data to activate the call.

Euphoria Softphone allows users to access their contacts on
their mobile devices and make calls through the app.
Furthermore, the app integrates with the mobile phone’s call
handling to offer push notifications – an efficient way to be
notified.

“Technology has become the centre of the home and the
workplace, it allows us to always be connected and creates a
continuum of work and life. The fact is, there are remarkable
tools and technologies that can enhance and help companies be
more effective, they need to embrace them before it is too
late,” concludes Woollam.

For more information, the Euphoria website,
or email [email protected],
or contact Euphoria on (087) 231 0500.

This article was published in partnership with Euphoria.